# TradeWorx ITM > The missing governance layer between facility management and field service. Integrated Technician Management (ITM) interprets field conditions, defines obligation, and authorizes work before it is dispatched, quoted, or executed. TradeWorx ITM is a SaaS platform for facility maintenance operators. It governs work-order dispatch, technician labor, vendor costs, customer invoicing, and gross profit. Unlike Field Service Management (FSM), which executes work, or Integrated Facilities Management (IFM), which aggregates spend, ITM governs interpretation and authorization upstream of both. - [Full content](/llms-full.txt): The complete text of every page below, in one file. ## Pages - [Home](/): Product overview and the case for ITM as a distinct governance layer. - [What Is ITM](/what-is-itm): Definition of Integrated Technician Management as a governance-first operating framework. - [ITM Workflow](/itm-workflow): Step-by-step sequence showing how governance precedes execution. - [ITM vs FSM vs IFM](/itm-vs-fsm-vs-ifm): How ITM, Field Service Management, and Integrated Facilities Management differ and complement. - [Platform](/platform): Screenshots and walkthrough of the TradeWorx ITM product surfaces. - [Architecture Walkthrough](/architecture-walkthrough): Technical architecture of the governance engine. - [Demo](/demo): Live demo environment for the platform (interactive — signs into a demo account in the browser; no static content). - [Request Access](/request-access): Sign up to evaluate TradeWorx ITM. ## Optional - [Privacy Policy](/privacy): Data handling and privacy practices. - [Terms of Service](/terms): Terms of use.